Professional Development, 5 minutes, self-paced
Formal & Informal Communications
A five-minute reference on formal and informal written communication at work: the qualities that separate the two, and the standard greetings and closings used in formal writing.
Included with the Thrive Platform, flat per organization. Courses set the language; live workshops are where the skill is built.
What you will learn
- Describe the qualities of formal written communication, including its movement through hierarchical channels, its structure, and its documentation trail
- Describe the qualities of informal written communication, including its speed, its lack of fixed structure, and its role in maintaining working relationships
- Select appropriate greetings and closings for a formal written message
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