Before day one
What should HR set up before day one?
Before day one, name a training owner and confirm the employee record. Write the decisions this manager owns, the work they should stop doing, and the situations they must escalate. Pick one observable behavior and record an anonymized example of what it looks like today. If this is a first leadership role, hold a Fundamentals of Leading People seat.
A promotion rarely arrives with a clean boundary. Ask for the decisions this person owns, the work they should stop doing, and the situations they must escalate, and put the answers in writing before they start. Choose one operational measure you can already observe. Record the starting point and the source. That baseline is for learning, not a promise of a particular improvement.
The first-month evaluation worksheet is the record to fill: organization and named training owner, the business problem in plain language, participants, one observable behavior, what that behavior looks like today, who will observe it and when, the selected course and published workshop date, seats confirmed, who sends reminders, budget and purchase period, and the review date. Change the timetable later to match the actual workshop schedule.