HR & Compliance, 15 minutes, self-paced
Managing Individuals with Disabilities
Effectively manage and accommodate employees with disabilities
Part of the compliance library: free for every employee at any company size.
Who it is for
Frontline and mid-level managers who supervise employees with disabilities or field accommodation requests directly. Useful for any leader who wants to move past uncertainty about 'what am I allowed to say or ask.'
What you will learn
- Respond appropriately when an employee requests an accommodation, including how to start the interactive process
- Focus on essential job functions and reasonable adjustments rather than assumptions about what someone can or cannot do
- Handle disclosure and medical information with the confidentiality the law requires
- Support a productive working relationship with an employee whose disability may be visible, invisible, permanent, or temporary
What changes on the job
- Accommodation requests met with a real conversation instead of avoidance or a reflexive no
- Medical and disability information kept confidential and out of general team discussion
- An employee who can do their job well because the right adjustments are actually in place
This course is one part of the mix. The same topic runs as a live workshop where a facilitator who has held the role watches you practice, and Coach Taylor follows up afterward.
Talk to ARIA
Ask what you would ask us.
ARIA works the way a good first call works. She asks who is involved and what should change, recommends the closest starting point, quotes the real price, and hands you to a person when you want one.
Start with one of these
Prefer a person? Say so in the conversation and the team follows up, or use the contact page.
Questions
Questions about this course.
How does this differ from the ADA course in this group?
The ADA course covers the law and compliance obligations broadly. This one focuses on the day-to-day management skill: how to lead, communicate with, and accommodate an individual employee well. They pair naturally.
How long is the lesson?
Roughly 20 minutes, self-paced, so you can review it right before an accommodation conversation.
What if I do not know whether something counts as a disability?
The course helps you recognize when to engage the interactive process and involve HR rather than deciding on your own. When in doubt, it points you toward asking, not guessing.
Also in HR & Compliance
Related courses.
20 minutes
Active Shooter Response
Prepares employees for an active shooter incident at work: the behavior that can precede one, the company rule that no firearms come onto company property, and the Run, Hide, Defend responses. It also covers how to call for help and what to do once police have stopped the shooter.
30 minutes
ADA Anti-Discrimination
An employee-facing course on the Americans with Disabilities Act: what range of conditions counts as a disability, how to talk about a coworker's disability, how to ask your own employer for a reasonable accommodation, and how to work alongside colleagues of all abilities. It runs on scripted workplace scenarios rather than legal instruction.
15 minutes
ADA Compliance for Leaders
A manager-facing course on handling disability accommodation: where the ADA reaches (hiring, promotion, pay, firing), what you may and may not ask an applicant who needs accommodation, and how to run the interactive process. It also covers the grounds on which a request can be denied and the penalties for getting it wrong.