Leadership Development, 25 minutes, self-paced
Cultural Sensitivities
Work across cultural differences and create an inclusive workplace
Included with the Thrive Platform, flat per organization. Courses set the language; live workshops are where the skill is built.
What you will learn
- Define cultural sensitivity as awareness of cultural differences and similarities without judgment, and identify what it lets leaders do
- Describe how to respect different perspectives and the ground rules a leader can set before a culturally sensitive conversation
- Describe what a successful apology includes after a mistake in conversation, from acknowledging responsibility through to not demanding forgiveness
- State that when an employee reports conduct involving race, national origin, religion, sex, age, or disability, the organization is on notice, so the report is written down and passed on under the anti-harassment policy rather than handled privately
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