About 18 minutes, self-paced, within the Selling Essentials track.
Is this only about email?
No. It covers choosing the right channel for the moment (call, email, meeting, message) as well as what to actually say, across the full arc of a deal.
How can I practice what it covers?
The lesson pairs with AI coaching, where you can rehearse follow-ups and tough conversations, and with live workshops that run role-play scenarios.