HR & Compliance, 15 minutes, self-paced
Violence in the Workplace
Prevent and respond to workplace violence
Part of the compliance library: free for every employee at any company size.
Who it is for
All employees, with particular relevance for supervisors, front-desk and customer-facing staff, and anyone involved in terminations or confrontational interactions.
What you will learn
- Recognize early warning signs and escalating behaviors that can precede workplace violence
- Follow your organization's threat-reporting process instead of trying to handle a concern alone
- Apply de-escalation basics when tension rises with a coworker, customer, or visitor
- Understand how domestic issues, terminations, and grievances can spill into the workplace
What changes on the job
- Concerning behavior reported early, when intervention is still possible
- Staff who can lower the temperature of a tense encounter rather than escalate it
- A workforce that knows the difference between a gut feeling and a reportable warning sign
This course is one part of the mix. The same topic runs as a live workshop where a facilitator who has held the role watches you practice, and Coach Taylor follows up afterward.
Talk to ARIA
Ask what you would ask us.
ARIA works the way a good first call works. She asks who is involved and what should change, recommends the closest starting point, quotes the real price, and hands you to a person when you want one.
Start with one of these
Prefer a person? Say so in the conversation and the team follows up, or use the contact page.
Questions
Questions about this course.
How is this different from the active shooter course?
This lesson focuses on prevention and early intervention across the full range of workplace violence. The active shooter course covers survival response during a specific attack. They complement each other.
What if I am not certain a threat is serious?
The course's stance is to report the concern and let trained people assess it. You are not expected to judge credibility yourself, and reporting is not the same as accusing.
Also in HR & Compliance
Related courses.
20 minutes
Active Shooter Response
Prepares employees for an active shooter incident at work: the behavior that can precede one, the company rule that no firearms come onto company property, and the Run, Hide, Defend responses. It also covers how to call for help and what to do once police have stopped the shooter.
30 minutes
ADA Anti-Discrimination
An employee-facing course on the Americans with Disabilities Act: what range of conditions counts as a disability, how to talk about a coworker's disability, how to ask your own employer for a reasonable accommodation, and how to work alongside colleagues of all abilities. It runs on scripted workplace scenarios rather than legal instruction.
15 minutes
ADA Compliance for Leaders
A manager-facing course on handling disability accommodation: where the ADA reaches (hiring, promotion, pay, firing), what you may and may not ask an applicant who needs accommodation, and how to run the interactive process. It also covers the grounds on which a request can be denied and the penalties for getting it wrong.