Use email appropriately and professionally in the workplace
What you'll be able to do
•Write clear, professional work email with an appropriate tone, subject line, and level of detail
•Decide when email is the right channel and when a call or meeting is better
•Handle reply-all, forwarding, CC, and BCC without creating confusion or exposure
•Recognize that work email is a business record and avoid content that creates legal or reputational risk
Who it's for
Any employee who uses email at work, and new hires or early-career staff building professional communication habits. Useful for managers who want a shared baseline for their team's email conduct.
What changes on the job
•Clearer emails that get read and acted on instead of ignored or misread
•Fewer reply-all pileups and misdirected messages
•Sharper judgment about what should never be put in writing on a work account
Bring this course to your team
See how Thrive delivers enterprise-quality development for SMBs.
No. It covers professional judgment: channel choice, tone, distribution, and the fact that email is a discoverable business record. Formatting is a small part of it.
How long is the lesson?
About 20 minutes, self-paced. It is a good onboarding assignment for new employees.
How does it relate to the social media course?
Both are professional-conduct courses about representing yourself and the company appropriately. Email focuses on internal and business correspondence; the social media course covers public and personal posting.